Privacy Policy

1. Information We Collect

Split Systems Perth collects information that you provide directly to us, including:

• Name and contact information (phone number, email address)
• Property address for service calls
• Service history and preferences
• Payment information for completed services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Schedule and manage service appointments

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

6. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@splitsystemsperth.com.au
Phone: 0418 905 066
Address: 123 Stirling Highway, Perth WA 6000