Terms of Service

1. Agreement to Terms

By engaging Split Systems Perth for air conditioning services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Split Systems Perth provides:

• Split system air conditioning installation
• Air conditioning repairs and maintenance
• Emergency callout services

All services are subject to availability and may vary based on location within the Perth metropolitan area.

3. Quotes and Pricing

All quotes provided are valid for 30 days unless otherwise stated. Quoted prices include GST and are based on the information provided at the time of quotation. Additional charges may apply if:

• Site conditions differ from initial assessment
• Additional work is requested
• Access difficulties require special equipment
• Asbestos or other hazardous materials are encountered

4. Warranties

Our services come with the following warranties:

• 5-year workmanship warranty on all installations
• Manufacturer warranties on all equipment (varies by brand)
• 90-day warranty on repair work

Warranties do not cover damage caused by misuse, lack of maintenance, power surges, or natural disasters.

5. Payment Terms

Payment is required upon completion of work unless otherwise agreed in writing. For larger installations, a deposit of up to 50% may be required before work commences. We accept cash, card, and bank transfer.

6. Cancellations

Appointments cancelled with less than 24 hours notice may incur a cancellation fee. Orders for equipment that has already been purchased cannot be cancelled without charge.

7. Liability

Split Systems Perth carries comprehensive public liability and professional indemnity insurance. Our liability is limited to the cost of the services provided. We are not liable for indirect or consequential losses.

8. Licensing

Split Systems Perth is fully licensed (Licence: EC12345) and compliant with all Western Australian regulations for electrical and air conditioning work.

9. Disputes

Any disputes will be handled in accordance with Australian Consumer Law. We encourage customers to contact us directly to resolve any issues before pursuing other remedies.

10. Contact

For questions about these Terms of Service:
Email: info@splitsystemsperth.com.au
Phone: 0418 905 066
Address: 123 Stirling Highway, Perth WA 6000